Your Privacy Matters

Privacy Policy

At Shining Vehicle, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and safeguard your data.

Last Updated

December 2024

1
Introduction

Shining Vehicle ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in connection with our golf cart manufacturing business.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2
Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and company information
  • Business address and shipping information
  • Product specifications and customization preferences
  • Payment and billing information

Technical Information

We automatically collect certain technical information, including:

  • IP address, browser type, and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3
How We Use Your Information

We use the information we collect for various business purposes, including:

Process orders and provide customer service
Communicate about products and services
Improve our products and services
Process payments and billing
Comply with legal obligations
Analyze website usage and performance
Send marketing communications (with consent)
Protect against fraud and security threats

4
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

With trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.

Legal Requirements

When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, acquisition, or sale of all or a portion of our business assets.

5
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data transmission and secure storage protocols.

Access Control

Restricted access to personal information on a need-to-know basis.

6
Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

Request access to your personal information we hold

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Opt-out

Withdraw consent for marketing communications

7
Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to contact us regarding your personal information, please reach out to us:

Email

privacy@shiningvehicle.com

For privacy-related inquiries

Address

Shining Vehicle Manufacturing

Guangdong Province, China

Response Time: We will respond to your privacy-related requests within 30 days. For urgent matters, please indicate the urgency in your communication.

8
Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide a reasonable notice period before changes take effect

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Questions About Our Privacy Practices?

Our team is here to help you understand how we protect your information and answer any privacy-related questions you may have.